Draft — not yet in force
Cancelling, and refunds.
Short, because there are only three rules. Last revised [placeholder: date in force].
Cancelling
Any time, from the portal.
Send GET /v1/portal with your key and it returns a link to
Stripe's customer portal, where you cancel. No notice period, nothing to email.
The key keeps working to the end of the period you paid for, then stops, and nothing is charged again.
Refunds
The first payment, within five days.
- First payment Ask within 5 days of your first payment and it is refunded in full, no reason needed. The subscription is cancelled and the key revoked.
- After that After 5 days, no refunds. Later payments — every renewal, monthly or yearly — and part-periods are not refunded. Cancel any time and the key runs to the end of what you paid for.
- Where the law says otherwise Nothing here takes away a refund the law gives you.
Asking
One address.
hello@aurith.ca, from the address on the subscription. A chargeback instead of an email revokes the key at once — see Terms — so write first.